RIGTech

Custom Software Development

Web applications, internal tools and customer portals, quoted at a fixed price before work starts and handed over with the source code.

What this covers

Software written for how your business actually works, rather than a product you bend your process around. Most of what we build falls into a few shapes:

  • Customer-facing web applications: accounts, dashboards, self-service portals.
  • Internal tools that replace a spreadsheet everyone is afraid of.
  • Systems that sit between other systems, moving data between tools that were never designed to talk.
  • Rebuilds of something that works but has become expensive to change.

If you are not sure which of those describes your situation, that is a normal place to start a conversation from.

How the work runs

We start by writing down what the software has to do, in language you would use to describe it to a colleague. That document is what we quote against, and it is the reason the price can be fixed rather than estimated hourly.

From there you see working software early and often, not a status report. Each increment is something you can open and use, which is what makes it possible to say "not quite" while changing it is still cheap.

The people you meet on the first call are the people who write the code. There is no account layer between you and the work, and no handover to a delivery team you have not met.

What you have at the end

The running system, the source code, and the ability to leave.

  • Full ownership of the code, in your own repository.
  • Deployment that runs from a command rather than from memory.
  • Written notes on how it is put together and why, for whoever maintains it next, including if that is not us.

We would rather be kept because the work is good than because leaving is difficult.

Who this suits

Businesses whose process is a genuine competitive advantage and does not fit an off-the-shelf product, and teams who have outgrown a tool that was fine at a tenth of the current volume.

It suits you less well if a configured SaaS product would do the job. We will tell you when we think that is the case.

Custom software people ask us about

  • A custom CRM, shaped around how your sales actually work.
  • ERP-style systems for orders, stock, production or invoicing.
  • Booking and scheduling systems.
  • Client portals and B2B web applications.
  • Integrations and automation between tools you already pay for, such as invoicing, accounting, couriers and email.
  • Modernising legacy software, or replacing an Excel file that has become the business.

Custom software or an off-the-shelf product?

Buy off the shelf when your process is standard: the licence is usually cheaper than a build. Custom software pays for itself when the workaround costs more than the software would, for example hours a week of manual copying, or per-user licences that keep growing with the team. After launch there are no per-user fees to us, and the code is yours.

The process, step by step

  • Discovery: We talk to the people who will use the software and map how the work happens today, including the spreadsheets and the workarounds.
  • Scope and fixed price: A written description of what the software does and what it leaves out, with a timeline and a price that stays fixed.
  • Design and prototype: The main screens, as something you can click through, so misunderstandings surface while they are still free to fix.
  • Development and testing: Working software every week, tested as it is written, on a test environment you can open yourself.
  • Launch and data migration: Your existing data moved across, your team shown how it works, and the old way retired only once the new one holds.
  • Support: Help after launch from the engineers who wrote it, or a clean handover to your own team.

How custom software fits your business

A typical web application. It sits between the people doing the work and the tools you already use, so data is entered once.

  • People: Your team, Your customers, Managers and reports
  • Application: Web interface, API, Roles and permissions, Your business rules
  • Your existing tools: Invoicing, Accounting, Email, Couriers and suppliers
  • Foundation: Database, Backups, Monitoring, Automated deployment

Frequently asked questions

How much does custom software cost?
It depends on what it has to do, so there is no honest list price. We run a short discovery, then quote a fixed price in writing against a written scope before any development starts.
How long does it take to build custom software?
It depends on the scope, and you get a written timeline with the fixed price. You see working software every week from the start, rather than waiting for the end.
Will I own the source code?
Yes. Full ownership, in your own repository, with written notes on how it is built, so you are free to continue with any team.
Can you integrate it with the software we already use?
Usually, yes. Most modern tools, including SmartBill and Oblio, offer an API. We check each one during discovery, before we quote.
Can you take over or rebuild our old application?
Yes. We read what exists first, tell you what is worth keeping, and move your data across as part of the work.
Do you work with companies outside Romania?
Yes. We work with clients across the EU, in English and Romanian, and you talk directly to the developers.

Related services